ERO GLUING SYSTEMS

Installation, inspection and maintenance on critical assets

Ero Gluing Systems is a global leading company specialized in the production of highly innovative electronic gluing systems.

KEY INFORMATION
Industry
Industrial Manufacturing
Region
EMEA, USA
Website
ero-gluers.com

CUSTOMER’S NEEDS

Remote support to the technicians operating in the production plants all over the world

Due to the restrictions imposed on travels and business trips, Ero Gluing Systems needed to support, from its Italian headquarter, the technicians operating in all the plants located aborad, during the installation, inspection and maintenance activities on production assets.


OUR SOLUTION

SPACE1, the leading AR product enabling remote collaboration and knowledge sharing

Ero Gluing Systems has adopted SPACE1, the product providing advanced collaboration features relying on the combination of Augmented Reality and Artificial Intelligence. SPACE1 allows expert technicians from the Italian operations center to guide their colleagues in the production plants located worldwide, throughout the execution of installation, inspection and maintenance activities of technical assets, thus ensuring their proper completion.

More specifically, SPACE1 allows remote experts based in Italy and technicians operating abroad to share in real time audio-video streaming, documents, guided working instructions, multimedia files and notes in Augmented Reality, as well as fully record the operations executed for staff training and knowledge management purposes.

BENEFITS

Remote assistance and enhanced knowledge management

Significant reduction of business travel costs

Hands-free operations thanks to head-mounted displays

Possibility to operate and collaborate in low-connectivity areas

Improved safety and accuracy when executing complex installation activities

Automatic tagging of content collected on field

Maintenance and sharing of knowledge and best practices