OverIT’s field service management solution being used by organizations all over the globe, and across every service-focused vertical, meeting the most sophisticated service demands.
Energy & Utilities, Oil & Gas, Industry and Service, Telecommunications, Transportation and Infrastructure, are industries where optimized Field Service management, mobile workforce enablement and Customer Service quality are key to digital transformation, as well as to maintain and increase competitive advantage. Moreover, companies are increasingly looking for cutting-edge solutions allowing to ensure business continuity, quality, security, and productivity.
Thanks to extremely innovative features, wide configurability and high adaptability, the OverIT Next-Gen FSM Platform is globally recognized as best-in-class product in these specific markets.
Relying on innovative technologies such as Augmented Reality and Artificial Intelligence to optimize field activities, our customers are improving the operational performance of more than 100,000 resources, resulting in greater customer satisfaction and lower costs.
International consulting firms recognize us as FSM leaders for our ability to maximize customer service and support Utility workforce in asset activities, drawing on our more than twenty years’ experience in the sector and a deep knowledge of the processes. Our product provides dedicated features to efficiently organize field resources, optimize high-volume scheduling, manage service provision, track assets and monitor equipment, plants and distribution lines throughout the territory.
The Next-Gen FSM platform presents a series of preconfigured verticalization specific to Utilities. Companies operating in the Energy & Utilities rely on OverIT to make more efficient business decisions and manage increasingly demanding regulatory forces.
Upstream, Midstream, and Downstream Oil & Gas companies face a broad range of complex and diverse needs. They attempt to leverage their people, equipment, and crews for a wide range of field, asset, and plant activities. Work is a combination of planned projects and recurring and emergent activities. Companies in the Oil and Gas industry are constantly looking for innovation, safety, and productivity of personnel in the field. OverIT supports the main global operators in the Oil & Gas industry with cutting-edge technologies and deep expertise of FSM processes.
Increasing requests have been registered from cable and fiber network operators, telecommunications companies and Internet service providers, regarding products and strategies aimed at optimizing their critical business processes and meet customer expectations. We drive the digital transformation of companies in this sector: thanks to our support, they are able to take process efficiency and customer service to unprecedented levels.
Maintaining networks and assets as well as implementing new projects are imperative to ensure the highest performances and an excellent customer service. We support companies when it comes to optimize the management of preventive and corrective maintenance, improving safety conditions and efficiency of teams and allowing easy collection of information about linear assets (railways, highways) and fixed assets (stations, bridges, viaducts, road signs), as well as rolling stock (passenger and freight trains).