Geocall 9 - A new Field Service Management era
The world’s first zero-touch product allowing a complete hands-free vocal debriefing and workforce collaboration
For decades, our company has been internationally recognized for leadership, vision and product innovation. We pioneered the mobilization of Field Service, starting from paperless modalities, through the use of applications in off-line mode, to the achievement of the so-called Field Service revolution.
Our goal is clear: to simplify the operating procedures for field technicians.
Geocall 9 heralds the dawn of a new era, where information can be accessed at any time through voice commands, allowing hands-free operations and therefore a greater focus on operating processes.
This results in enhanced safety at work and increased performance, with considerable advantages in terms of rapid and accurate task-execution as well as reduced time for collecting the information required and debriefing the operations performed.
Field technicians viewed Service Orders info on the Geocall Mobile App, often leaving the device used in their van or toolbox
Retrieving and viewing Service Orders’ data with an HMD and then performing the related vocal debriefing, totally hands-free
Reading technical data
Visualizing IoT data
Capturing evidence (pictures, videos, …)
Dictating vocally (checks, outcomes, …)
Requesting remote mentoring
Creating and transferring knowledge