OverIT named a Visionary in the Gartner® Magic Quadrant™ for Field Service Management. For the fourth time in a row!
Discover why OverIT has been recognized by Gartner in the Visionary Quadrant based on its Completeness of Vision and Ability to Execute.
CTRL-ALT-DELETE: Time to reboot field service?
We are pleased to announce a new white paper that we have created in collaboration with Field Service News!
OverIT your digital partner for supporting the Infrastructure Investment and Jobs Act
Keeping our communities safe, warm, and running. Together.
We support companies in adopting solutions aimed at upgrading safer and more technologically advanced infrastructures. OverIT for IIJA

We are a global technology brand, the transformational partner of our customers, enabling the FSM digital transformation.

We are the home to innovators, FSM experts, and engineers dedicated to leveraging technology to help Field Service teams work smarter. Our company is multicultural and founded on innovative research and collaborative thinking. We have an open approach to expand our employees’ network and global presence.

OverIT Next-Gen FSM Platform
OverIT Next-Gen FSM Platform
OverIT supports everyday operators, engineers, and teams of technicians in fixing faults, performing preventive or emergency maintenance, and effectively inspecting assets, in mobility, in the field. HOW? Leading our customers to the Field Service of the Future thanks to our most valuable asset, the OverIT Next-Gen FSM Platform. The Next-Gen FSM platform covers end-to-end the entire FSM process, and provides the most advanced features for the smoothest integration with our customers’ application map, such as CRM, ERP, Asset Management, GIS, and IoT. Our platform has modules explicitly designed for Field Service Management processes and activities.
What to Expect from Field Service Management 3.0 - 2
OverIT Next-Gen FSM Platform Features
Manage and configure your workforce, customers, and assets master data, quickly and efficiently. Create and assign Work Orders to frontline workers, taking advantage of the intuitive interface offered. Hold up planners with an advanced schedule optimization, predictive FSM powered by Machine Learning, managing any type of unexpected event, meeting customer expectations, and the needs of resources in the field. Support field execution with advanced functionalities to help technicians complete tasks, access just-in-time knowledge, and experience simple training and learning interfaces. Furthermore, the product includes hands-free work, augmented reality capabilities, knowledge management, and GIS integration.
INFRASTRUCTURE INVESTMENT & JOBS ACT
Keeping our communities warm, safe, and running. Together.
OverIT will be a strategic partner for these mission-critical tasks. Our substantial number of satisfied and successful customers prove that we are the #1 Field Service Management choice for Linear Asset Management. We will keep our communities warm, safe, and running. Together.
OverIT for infrastructure iija

We are the market-defining Visionary, and best-of-breed FSM vendor, supporting industry leaders achieve excellence in linear asset Management. Recognized as “Leaders” and “Visionaries” by the major IT consulting firms, we serve Energy & Utility, Oil & Gas, Telco, Transportation, and Industrial Manufacturing with specific product templates and industry experts.

We blend unparalleled industry expertise and state-of-the-art solutions to optimize Field Service Management operations of industry-leading companies, increasing their productivity, efficiency and safety. The know-how gained in over 20 years of concrete and operational experience, has enabled us to help hundreds of multinational companies transforming their processes.

We market all over the world with a strategic partner ecosystem, aimed at developing and increasing our presence on global scale. By extending our Field Service Management platform and conveying our leadership and Vision through innovative partner programs, we ensure successful deployments and the maximization of customers’ ROI.

Global IT Analysts recognize OverIT as a Visionary company in Field Service Management

Discover the latest reports where OverIT has been included for its expertise in Field Service Management processes

OverIT has been named as a Representative Vendor in the Gartner® Market Guide for Mobile Workforce Management Software for Utilities, for the fourth time. This report is authored by Nicole Foust, Jim Robinson, Lloyd Jones on May 30, 2022.
We are Leaders, once again! OverIT has been named by IDC as a Leader in the IDC MarketScape Worldwide Field Service Management Solutions for Utilities 2022.
For the forth time in a row, OverIT has again been recognized in the Gartner® Magic Quadrant for Field Service Management, authored by authored by Jim Robinson and Leif-Olof Wallin on October 24, 2022.
OverIT has been named as a Major Player in the “IDC MarketScape: Worldwide Manufacturing Field Service Management Applications 2021-2022 Vendor Assessment”. This report “assesses the capability and business strategies of many technology vendors in field service management (FSM)” for Manufacturing.
A report that provides to product leaders use-case insights on new technologies, techniques, and product innovation.
Also this year, OverIT has been recognized in the Gartner® Critical Capabilities for Field Service Management, published on November 1st 2021.
The Constellation Research’s report evaluates vendors providing advanced FSM capabilities meeting the needs of Large Enterprises.
This report investigates how business and technology leaders should deploy Augmented Reality and how it can be used as a part of a larger employee-experience program.
The IDC research opinion focuses on the spin-off from the Engineering Group and the announcement of Paolo Bergamo as the new CEO of OverIT.
The report focuses on Italian gas distribution system operator (DSO) Italgas and its deployment of AR in field service.
INDUSTRY LEADERS CHOSE OVERIT FOR THEIR FIELD SERVICE MANAGEMENT
FIELD SERVICE MANAGEMENT
From the largest global brands to mid-sized organizations, innovative companies have chosen OverIT to manage their Field Service Management processes
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30%
Savings in daily mileage
100%
Enhancement in technicians’ productivity
50%
Improvement in task resolution time
CUSTOMER CASE STUDY
NATURGY – Remote assistance to field workers, leveraging Augmented Reality and fostering innovation
Providing value-added services to more than 16 million customers and with an installed capacity of 15.9 GW and presence in around 20 countries, mainly Spain, Latin America, and Australia, Naturgy stands out as an innovative and sustainable multinational energy group operating in the electricity and gas sectors. Naturgy business model focuses on value creation and is committed to promoting the sustainable development of human society, while ensuring a competitive and safe energy supply with environment as a primary concern. But, how to efficiently support their workforce, while transferring corporate knowledge and increasing performance with special regard for cost savings?
Naturgy Header OverIT