Constellation Research’s Report “Field Service Management Tools”, Q3 2021

OverIT has been included in Constellation Research’ s Report “Field Service Management Tools”, Q3 2021, authored by Liz Miller, R “Ray” Wang and Nicole France.

In this report Constellation Research evaluates vendors providing advanced FSM capabilities meeting the needs of Large Enterprises.

These analysts considered different areas as part of the selection process, such as industry sector, business model, and asset value, the ability to support subcontractors or temporary workers, scheduling priorities, importance of AR/VR for remote assistance or collaboration, IoT initiatives and integration priorities, ecosystem and integrations.

OverIT has been included in the FSM report as a vendor capable of supporting field service operations within large companies.

According to Constellation Research, OverIT “covers all the main functions associated with FSM”, including AI-driven scheduling optimization, management of field force, asset, and customer data; mobile workforce management, knowledge management, route optimization and virtual collaboration; work planning, accounting of external contractors, hands-free voice interface, and GIS integration.

OverIT is committed to being an innovative player in the Field Service Management industry. We’re proud to be mentioned in the world’s leading IT research and advisory companies’ reports.

Want to learn more about the leading IT research and advisory companies? Check out their reports about OverIT.